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Billing

  • General Questions
  • Billing
  • Velv Leads App
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    • General Questions
    • Billing
    • Velv Leads App
    • Account Set Up
  • When do I get billed?

    As a Velv Leads member, you are automatically charged once a month on the date you signed up on. (Additional charges from Google, Facebook,…

  • How do I cancel my plan?

    You have the freedom to cancel your plan as long as it is 5 days before your automatic monthly renewal. (We require 5 days' notice for…

  • How do I pay my other fees?

    In order to launch a campaign, you will also need to allocate a budget for Google, Meta, etc... During our onboard call, one of our account…

  • How can upgrade/downgrade my plan?

    If you'd like to upgrade your Velv Leads plan, you can go to our view plans section and choose a new plan or any ad one you'd like to add.

    If you'…

  • Is the service really free until my campaigns are up and running?

    Yes! The onboard call is to better understand your needs and get everything started. We stand firmly on our promise of not starting billing until…

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